When you use Ultraw, we collect information you provide directly — such as your name, delivery address, phone number, and email — along with order history and information collected automatically, including device, approximate location, and usage data needed to deliver your order across Belize.
We use your information to process and deliver orders, connect you with vendors and delivery partners, provide customer support, prevent fraud, and improve the Platform. Where you have opted in, we may also send promotional messages.
Ultraw uses cookies and similar technologies to keep you signed in, remember your cart, and understand how the Platform is used. You can manage cookies through your browser settings; see our Cookie Policy for details.
To fulfil your order, we share necessary details — such as your name, delivery address, and order contents — with the independent vendors and delivery partners responsible for that order. They may use this information only to complete your order.
We do not sell your personal information. We share data only with vendors, delivery partners, service providers, and where required by law or to protect the rights and safety of our users and the public in Belize.
We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
You may access, correct, or request deletion of your personal information and update your communication preferences at any time. To exercise these rights, contact us at support@ultraw.bz.